Malaysia Consumer Day 2013 (HPM 2013)

Malaysia Consumer Day 2013 is just around the corner! Let’s celebrate it by participating in 11 competitions held in the national level.

SWITCH!: National Energy Efficiency Awareness Campaign

SWITCH! is an effort by Non-Government Organisation (NGO) with the support from government and industries to increase the awareness on importance of ‘efficiency’ in the usage of energy and to play our roles and responsibility together with the government.

Do You as Consumer Aware Enough?

Learn more about consumer and consumerism by clicking on the picture.

Danger of Counterfeit and Fake Products

Dou you know counterfeit is really a serious problem to the world? Find out more about counterfeit by clicking on this picture.

Federation of Malaysian Consumers Associations (FOMCA)

FOMCA is a national non-govermental organization, which is the umbrella body of registered consumer associations in Malaysia. Find out more at their website.

Thursday, June 27, 2013

Guidelines on Handling Counterfeit Banknotes by Commercial Banks


These are the guidelines on handling counterfeit banknotes by commercial banks, as provided by Central Bank of Malaysia (BNM) :

  1. Do not stamp “Disyaki Palsu”, write on, cut, re-circulate or alter the physical condition of the suspected counterfeit banknotes.
  2. Record full details of the sender’s name, address and I/C number, denomination, quantity of counterfeit banknotes and other related information in a record on the detection of suspected counterfeit banknotes.
     
  3. Hand-over a copy of (2) above to sender as proof of the bank’s receipt of the suspected counterfeit banknotes.
     
  4. Photocopy sender’s I/C and the suspected counterfeit banknotes.
     
  5. Lodge a police report at the nearest police station promptly and surrender the suspected counterfeit banknotes, copy of sender’s I/C and other related documents to them.

Checking a Fake Banknote

You might had visited the post on Detecting a Counterfeit Banknote but the article seems a lot of words and may irritate some of word-o-phobia (really?).

So we brought to you the video version which is more interactive and attractive, produced by lunaticg blog. The money used here is Malaysia Ringgit (MYR) 100.
Here you go:


Wednesday, June 26, 2013

How to Differentiate or Identify Counterfeit Notes using Banknote Detector

How to spot fake money?  How to check and confirm forgery notes?
Here are some useful tips to identify counterfeit RM50 notes; brought to you by Nibo Corporation Sdn Bhd.
*RM/MYR stand for Ringgit Malaysia


Overall paper reflection of UV light
 ( means real banknote, X means fake banknote)

Security vertical strip does not differentiate the real and fake banknotes
Deer head reflection (real banknote)
Deer head reflection (fake banknote)

Serial number reflection (fake banknote)
Serial number reflection (real banknote)

Tuesday, June 25, 2013

What Do You Do If You Receive a Counterfeit Banknote?


After you able to detect any counterfeit and fake banknote, you must be wondering; what should I do now?

Some advices, do notify the police immediately if you have received counterfeit banknotes. Using or returning counterfeit banknotes is just as illegal as manufacturing it. Counterfeit banknotes are not eligible for replacement!

Follow these steps (as provided by Central Bank of Malaysia or BNM):
  • Delay the person (passer) who gives you the counterfeit banknotes if possible and observe the passer's description, as well as that of his/her companion if any, and the license numbers of any vehicles used by them
     
  • Do not write on, cut or re-circulate the counterfeit currency
     
  • Handle the currency as little as possible (e.g. you can put it in an envelope or plastic cover). Record on a separate sheet of paper all the details about how you got the currency, who gave it to you, where and when you got it
     
  • Take the counterfeit currency to the nearest police station and surrender the counterfeit currency to them after lodging a police report

Monday, June 24, 2013

Online Scam: Couple, Two Men Nabbed for Circulating Counterfeit Notes


A couple and two men have been arrested by police in separate raids in Petaling Jaya for possessing and distributing counterfeit notes.

Police said the suspects, believed to have been active since October last year, were nabbed on June 5th and 11th after they were detected using the fake money to cheat individuals selling items online.

Authorities also seized an undiclosed amount of 100 ringgit counterfeit bills, printing equipment and several handphones.

A total of 13 reports have been lodged over the matter, involving losses amounting to 21 thousand ringgit.

All those detained, aged 27 and 28, were remanded until June 15 to facilitate investigations.

Source

Detecting a Counterfeit Banknote

Counterfeit banknotes are reproduction of the real banknotes using materials of low quality but appear similar to the genuine with intent to deceive member of the public.

Counterfeit banknotes have no value but it is possible that they may be used and may escape detection for some time. Thus, protect yourself and always check your banknotes when you receive them. Here are some tips from Central Bank of Malaysia (BNM).

Detecting a Counterfeit Banknote

All counterfeits of modern banknotes can be recognized without too much difficulty. The differences can be seen upon closer examination by applying the "FEEL , LOOK, TILT and CHECK" Principle.

1. Counterfeit Detection: Feel
Security Features Genuine Counterfeit
Feel the quality of paper The genuine banknote is usually printed on very high quality paper and manufactured from cotton. It has a unique feel, crisp sound and slightly rough in the heavily printed areas. The paper used for making the counterfeit notes appears to be poor quality,most common commercial type of paper.
Feel the Intaglio Printing The intaglio print is a raised printing effect produced by applying layers of tactile inks on various parts of the front and reverse sides of the notes The counterfeit banknote does not have feeling the raised printing.

2. Counterfeit Detection: Look
Security Features Genuine Counterfeit
Look at the banknote and hold it up to the light The genuine banknote carry a watermark portrait, security thread and perfect see through features . A watermark portrait of Yang DiPertuan Agong has three dimensional effect and appears soft and shady without sharp outlines portrait. At the base of watermark a denomination number is clearly visible.
The security thread will always looked embedded in the paper. The hibiscus flower on the obverse will register perfectly with the same flower on the reverse of the banknote.
The watermark in the counterfeit is not visible. If any, it can be appears like a drawing.

The security thread is simulated and rather blurs, and can be easily scrapped off.
The see through features does not perfectly registered with the pattern on the reverse side of the banknote.
Look under magnifying glass You can see micro lettering on observe and reverse sides of all banknotes. The lettering on a genuine banknote should be sharp and not blurred. The micro lettering of the words 'BANKNEGARA MALAYSIA', 'BNM' and banknotes denomination i.e. RM1, RM5, RM10, RM50 and RM100 on the banknote are not present, only dots are printed to simulate this features.
Look ultra-violet light Invisible fluorescent elements representing various elements of the background on the obverse and reverse will fluoresce in different colours. Various elements are captured under UV light such as invisible fibres and phosphorescence square. Under UV light the invisible fibres and phosphorescence square are completely missing in the counterfeit note. The paper of the counterfeit is UV bright, meaning that it glows more than genuine banknote paper.


3. Counterfeit Detection: Tilt
Tilt the banknote
LEAD feature (incorporated in RM10, RM50 and RM100)
You can see the iridescent stripe shines under a bright light and showing the banknote denomination and the name of BNM when the view angle is shifted.

Lead feature is very difficult to counterfeit. Normally the shines of the LEAD cannot be seen. Some counterfeiters will attempt to simulate it by using a plain shiny foil.

PEAK feature
When changing the angle of view by shifting the banknote, a hidden image of denomination number i.e. 50 will be revealed in the centre of the PEAK square.
There is no latent image of denomination in the PEAK feature or some simulation of image has been attempted.

Security Features
Various security features have been incorporated into the Malaysia Ringgit banknote. It is important for you to be aware of some of these security features and be able to distinguish between genuine and counterfeit notes which are completely worthless.

Level
Examination
Security Features
Level I : Public Human Sense
  • Watermark Portrait
  • Security Thread
  • LEAD Feature
  • PEAK Feature
  • Perfect See Through
  • Intaglio Print
Level II : Cash Handler Human Sense & Equipments
  • All the first level features
  • Security Fiber
  • Fluorescent Elements
  • Micro Lettering
  • Fluorescent Square

Sunday, June 23, 2013

Consumerism Movement Development Programme


There are many consumerism movement has been established. The Ministry of Domestic Trade, Co-operative and Consumerism (MDTCC) also has developed several consumerism movement under the Consumerism Movement Development Programme.

Here is the list as mentioned in MDTCC official website (last updated : March 22, 2012) :

CONSUMER SQUAD

CONSUMER SQUAD was formerly known as Voluntary Price Monitor (SPH) (2001-2006).  In 2006 – 2011 it was known as consumer partners with the objective to assist the goverment in monitoring the prices of the goods ( price tagging) and services.

The group was rebranded again as Consumer Squad in order to strengthen and improve the effectivenss of it’s function across the country. In addition, the number of Consumer Squad is expanded in collaboration with Consumerism NGO, non consumerism NGO as Cuepacs, business associations such as Perdasama, Giant & Jusco and the public. This synergy is very important in creating an intergrated and precise consumer movement for upholding the rights of consumers. All information / info, promotions and on line registrations for consumer to become a member of Consumer Squad can be accessed at www.1pengguna.com/sp

NATIONAL CONSUMER MOVEMENT COUNCIL (MGPK)

National Consumer Movement Council (MGPK) is a council chaired by Minister of Domestic Trade, Cooperatives and Consumerism and it’s committee consists of all the State Chairman of the Consumer Movement (GPN), which are the State Director of Domestic Trade, Cooperatives and Consumerism (PPDNKK) in states and the appointed Co-Chairman from the consumers’ association. MGPK’s objective is to discuss  issues on consumerism, to coordinate the implementation of consumer programs and activities at state and district and serves as the liaison body  between the Federal and State governments in the areas of consumerism.

STATE CONSUMER MOVEMENT (GPN)

State of the Consumer Movement (GPN) is a forum chaired by the Chairman of the State Consumer Movement (GPN) whichare State Director of Domestic Trade, Cooperatives and Consumerism  (PPDNKK), and a appointed Co-Chairman from the consumer organizations, representatives from State business enterprises, the State Agnecis and the District Chairman of the Consumer Movement (GPD). GPN was established to provide an official forum to discuss and to solve consumer problems at the state level. This is in line with the Ministry’s vision to focus on people, especially at state and district levels that currently they are lack of channels to voice their concerns. With this GPN, the Ministry has established a channel allowing all parties to jointly discuss and find ways to overcome the problem of consumer.

DISTRICT CONSUMER MOVEMENT (GPD)

District Consumer Movement (GPD) is a forum chaired by the Head of Brance of Domestic Trade, Cooperatives and Consumerism (MDTCC) and the co-chairman is appointed among GPDs, and it’s comittee is consisting of representatives from consumer associations which is district level of the member, representatives from local business organizations, Government agencies at the district level, Consumer Partner and individuals who are active in the field of consumerism. GPD tasks include three (3) of the following main tasks: -

      i. To plan, coordinate and implement activities of consumerism at the districtlevel;

      ii. To  advice to the State Consumers Movement (GPN) on any matters relating to the consumer;

      iii. To help, investigate and address the issues of consumerism at the district level;

      iv. To help to move the Consumer Squad; and

      v. To assist in program / activities organized by the State and branches of MDTCC

CONSUMERS ASSOCIATION OR ORGANIZATION

Ministry is also always supporting the establishment of associations or consumer organizations at district and state levels. In addition, the ministry has also work closely with the association / organization in implementing consumer education programs such as the Federation of Malaysian Consumer Associations (FOMCA), Consumers Association of Penang (CAP), the Muslim Consumers Association Malaysia (PPIM), Association of Protection Consumers Malaysia (PPPM), Consumer and Family, Economics Association of Malaysia (MACFEA), Kuala Lumpur consumer Safety Association (PKP) and state consumer organizations.

DISTRICT ASSISTANT OF CONSUMERISM AFFAIRS (PHEPD)

Ministry has introduced PHEPD on May 1, 2007 for an effort by the Ministry to help to raise awareness and consumer education in the society especially in rural constituencies. This program aims to assist the implementation of the activities conducted by the Ministry through the State Consumer Movement (GPN) and the District Consumer Movement (GPD). The functions of PHEPD are:

      a.    To assist the Ministry in implementing the activities  of consumerism in their respective areas,

      b.    To guide and assist members of the community to make any complaints relating to consumerism.

      c.    To help to distribute flyers, posters, books and other information related to the consumerism to the local community.

RURAL CONSUMERISM PROGRAMS

Rural Consumerism Program is another initiative by the ministry which aims to increase consumer awareness among the people, especially for rural communities. Rural communities who have no knowledge of consumerism are very vulnerable to fraud and abuse. Rural Consumerism program provides exposure, awareness and consumer knowledge to rural communities

Saturday, June 22, 2013

Criteria to be Considered Before Purchase


There are a lot of consumers who often purchase items that are broken, counterfeit and even hazardous.

What are the criteria to be considered before a consumer makes a purchase? Here are the list as provided by the Malaysia's Ministry of Domestic Trade, Co-operatives and Consumerism (MDTCC) on their official website:
  • Place of origin of products, including name and address of manufacturers, importers, wholesalers, agents or distributors, group of product, model/stock number and trademark.
  • Date of manufacture and expiry date.
  • Minimum weight, quantity, amount or load of goods.
  • General product information  including content, capacity, user guide and limitations
  • Specific descriptions of the product content such as list of materials, the ratio of the ingredients and nutritional information.
  • Quality or capability of the product such as sign of approval and grades (e.g.: SIRIM, Suruhanjaya Tenaga).
  • Specific terms of sale, including proposed price, discounts and special offers.
  • Specific information such as warning, emergency regulations to specific  users (e.g. children).

Counterfeit Goods by ThinkBe4U

Follow some simple advice when shopping online to ensure you receive the product that was pitched.


ThinkB4U is a project collaboration between Google Inc. and expert safety partners Common Sense Media, ConnectSafely, and the National Consumers League. The project is tackling some of the biggest learning curves thrown at the average user in a fun and interactive way.

Friday, June 21, 2013

Counterfeit HP Printing Supplies Worth Almost $200,000 Seized in Malaysia


May 8, 2013 - MALAYSIAN law enforcement officers seized 80 counterfeit ink cartridges and more than 2,000 counterfeit toner cartridges worth more than RM540,000 (US$182,250) in Kuala Lumpur recently, Hewlett-Packard said in a statement.

The ‘entity’ found with the fake products was involved in the sale and distribution of counterfeit HP materials to commercial businesses in Kuala Lumpur, the company said.

There were no arrests made but a follow-on investigation to identify the entity’s downstream customers, upstream suppliers and any related facilities is underway, it added.

A counterfeit product is a product which has been made to look identical to or substantially indistinguishable from the genuine or original product, usually for the purpose of deceiving customers.

The counterfeiting of printing supplies usually involves the illegal printing of HP-branded boxes, labels and security seals. Often refilled cartridges containing inferior inks and toners are used and inserted into this packaging that closely resembles genuine HP packaging. The counterfeit cartridges are ultimately purchased by customers who believe them to be genuine.
 
“HP appreciates the commitment and support of the Malaysian authorities in protecting consumers and businesses against the illegal actions of counterfeiters, who deceive customers into thinking they are buying genuine goods,” said Jimmy Kwok, anti-counterfeit manager, Printing and Personal Systems, HP Asia Pacific and Japan.

“Counterfeit print cartridges run several risks, ranging from substandard print quality to printer downtime due to damage by inferior counterfeit supplies,” he claimed.

HP said its anti-counterfeiting programme in the Asia Pacific region has resulted in law enforcement agencies successfully confiscating more than 25 million units of counterfeit cartridges and components in the last four years.

On a global level, HP maintains an aggressive approach to anti-counterfeiting and has conducted more than 4,600 investigations in 88 countries over the last four years. This has resulted in the seizure of more than 36 million units of counterfeit printing cartridges and components worldwide.

All HP cartridge packaging in the Asia Pacific region displays a security seal with colour-shifting technology that helps customers easily identify genuine HP supplies. To visually verify that the label is valid, customers should tilt the box front to back to see “OK” and “ ” move in opposite directions. When the box is titled right to left, they should see OK” and “ ” move in the same direction.

HP has also introduced security seals with QR codes, allowing for Mobile Authentication with the QR code reader on customers’ mobile device.

Customers can learn more about how to use this security seal as well as other best practices to avoid purchasing counterfeit cartridges at www.hp.com/apac/nofakes.

Source : Digital News Asia
Read more : The Recycler

Thursday, June 20, 2013

Counterfeit Production Facility

Trademark counterfeiting is a very serious problem with many consequences that most people don't understand.

Take an inside look at a counterfeit operation and see first a counterfeit factory in action.

Avoid Counterfeit Check Scams


Unwitting consumers are falling for a new twist on the old “advance fee scam.” In this variation, a consumer receives what looks like a legitimate check in the mail, either as “foreign lottery proceeds,” “prize money,” or even payment for goods via classifieds (which includes Craigslist and eBay). 

The scammer requests that you send back a portion to pay for fees or handling charges, or says they “overpaid” and need you to pay back the difference. The check clears when deposited in the bank. A few days later, the check bounces and the thief has got whatever the rube sent them.

The US Federal Trade Commission advises:
  • Don’t wire money to strangers.
  • Throw away offers that ask you to send back money for your “free” gift.
  • Only accept checks from people you trust.
— BEN POPKEN

Fake Britain: Counterfeit Goods





From his 'Fake House' stuffed with counterfeit goods, presenter Dominic Littlewood reveals the extent of fake goods in the UK.

We investigate the tragic tale of seven-year-old Connor O'Keefe who was electrocuted and died after using a fake power charger for his electronic game. Fake electricals are produced in the Far East but are potentially lethal. Fake Britain examines fake fuse boxes which are tested with alarming results.

There's a look at the fake mini motorcycles that endangered the lives of the children they were bought for, and the case of the company which bought non-organic food, rebranded it as organic and made a small fortune.

Customs and Excise officers search a high street shop and find thousands of fake cigarettes, before uncovering an audacious plan to smuggle fake cigarettes from China into the country hidden in huge fans, while Trading Standards and Customs officers shut down a fake vodka distillery and find hundreds of bottles of fake vodka on sale. We even see how good old British cod and chips is being faked in fish shops by using a much cheaper fish from Vietnam.

Wednesday, June 19, 2013

Syndicate of Fake Printer Cartridge Busted


SHAH ALAM, June 18 2013 : The Domestic Trade, Cooperatives and Consumerism Ministry's Selangor branch has busted a syndicate that buys and re-sells fake printer cartridges.

Its enforcement chief Othman Nawang said an enforcement team raided three premises, a factory, a shop and a house in Section U5 here today.

He said 3,252 fake cartridges of various brands such as HP, Brother, Samsung, and Canon, as well as a compressor machine and cartridge machine cleaner worth a total of RM500,000 were seized during the raid based on a tip-off from a printer company.     

"Two local workers in their 20s were also detained at the factory," he told reporters here.

Othman said the suspects allegedly bought the cartridges for between RM5 and RM12 per unit and re-sold them for between RM50 and RM180 each.

Source : News Straits Times

Steps to spot counterfeit goods and avoid buying them


When you go for shopping at hypermarket, or shops or flea market or even online shopping, do you know the steps that you can follow so that you could avoid counterfeit stuffs?

These are the steps to spot counterfeit goods and avoid buying them as outlined by the United States Patent and Trademark Office (USPTO) :

1. Scrutinize the labels, packaging, and contents of goods.
2. Seek authorized retailers.
3. Look for missing sales tax charges.
4. Insist on secure transactions.
5. Know the actual cost of the goods.
6. Familiarize yourself with the appearance of the product and where it is sold.
7. Examine the workmanship and quality of the goods.

Learn more through the USPTO video:



Tuesday, June 18, 2013

How to Spot a Fake Diamond?


This is the video on how to spot a fake diamond by Pawn Stars of History Channel.

Misleading Slogan

As written by Inga Höfener on February 20, 2011 at Consumer Goods Club Blog


The German Court of Appeal in Stuttgart prohibited a German dairy product producer the use of the slogan “So wichtig wie das tägliche Glas Milch” (as important as your daily glass of milk) – decision of 27 January 2011, case 2 U 61/10.

The company used the slogan to advertise a fruit curd cheese preparation for children. A German competition association objected the slogan as being misleading to the consumer.

The curd cheese preparation comprises the same amount of calcium as milk but also a huge amount of additional sugar. The competition association stipulated that parents would assume that a portion of the sugared curd cheese preparation would replace a glass of milk.

The Court of Appeal confirmed the association’s opinion that the slogan is misleading because of the high amount of sugar in the curd cheese preparation. In prior decisions courts dismissed the claim stating that the slogan is not misleading to the consumer. Consumers would understand the product as a supplement to milk. Moreover information on the product is available from the list of ingredients on the product itself.

MOH received the Global Anti-counterfeiting Awards 2013


The Ministry of Health Malaysia (MOH) has been accorded an international recognition with the presentation of the “Global Anti-Counterfeiting Award 2013” in the public sector category by the Global Anti-Counterfeiting Group Network (GACG). GACC is an international anti-counterfeit organization based in London, UK.

The award was presented in conjunction with the World Anti-Counterfeiting Day organized by Union des Fabricans in Paris, France on the 28th of May 2013. The Senior Director of Pharmaceutical Services Division, Dato’ Eisah bt. A. Rahman, received the award on behalf of the Ministry of Health Malaysia.

The recognition is given based on the exceptional efforts and initiatives of Ministry of Health Malaysia has taken in protecting the public from dangerous and counterfeit medicines.

Various efforts based on policies and operations have been successfully implemented, including a strong political commitment, robust legislation, a comprehensive regulatory system for medicines registration, effective use of MeditagTM security holograms, continuous enforcement activities and embarking in consumer awareness campaigns throughout Malaysia. The implementation of the MeditagTM since 2005 as an important tool for product authentification has shown positive impact in combating counterfeits in Malaysia.

Source

Monday, June 17, 2013

A Counterfeit Encounter

This is the video of Channel One News' Jessica Kumari who takes viewers inside the fake goods trade.


The video is available on Channel One News' Youtube Channel since April 26, 2010.

Jessica's report focused on counterfeit handbags being sold in New York City's Chinatown -- and one of the biggest "knockoff" markets out there is for designer handbags. However, in addition to being illegal, you should know that when you buy a fake designer handbag, the people who made that bag are likely earning very little money for their work. They may even be children working in sweatshops.

Another problem associated with counterfeiting: The workers employed in these factories may work in harsh conditions. Their employers are not only stealing someone else's intellectual property, they are not likely to be ethical business people either. The profit they make could be tied to illegal drugs, human trafficking and even terrorism.

Detecting and Avoiding Fake Anti-Virus Software


Your Computer Is Infected with Malware!
Click here to purchase recommended anti-virus software!

You may be familiar with this or similar messages urging you to take action purportedly designed to clean your allegedly infected computer. Unfortunately, these messages are often scams that attempt to install malicious software (malware) onto your computer. Such software is referred to as rogue (fake) anti-virus software. Last year, the FBI reported an estimated loss to victims in excess of $150 million from this type of scam.

How can my system get infected?

These types of scams can be perpetrated in a number of ways, including via website pop-up messages, web banner advertisements, spam and postings on social networking sites. Scams are also appearing via the use of "tweeting." The rogue anti-virus software scam generally uses social engineering to make the user believe his or her machine is infected and that by taking action (clicking on the link provided) the machine will be cleaned. If you click on the malicious link, you may be downloading malware onto your machine. The names of the fake programs sound legitimate, and often, in a further attempt to make the malware appear legitimate, the programs may prompt you to pay for an annual subscription for the fake software.

Some varieties of rogue anti-virus programs will also get installed on your machine without any interaction by you. Your machine could be compromised just by you visiting a website with a malicious ad or code.

What is the impact from rogue anti-virus software?

Rogue anti-virus software might perform many activities, including installing files to monitor your computer use, steal credentials, install backdoor programs, and add your computer to a botnet. The installation of malware could result in a high-jacked browser (i.e., the browser navigates to sites you did not intend), the appearance of new or unexpected toolbars or icons and sluggish system performance. Additionally, another concern related to rogue anti-virus software is the false sense of security you may have, erroneously believing your machine is protected by anti-virus software when in fact it is not.

What can I do to protect my computer?

Applying computer security best practices will help protect your machine and minimize any potential impacts.
  1. Don't click on pop-up ads that advertise anti-virus or anti-spyware programs. If you are interested in a security product, don't try to access it through a pop-up ad; contact the retailer directly through its home page, retail outlet or other legitimate contact methods.
  2. Don't download software from unknown sources. Some free software applications may come bundled with other programs, including malware.
  3. Use and regularly update firewalls, anti-virus, and anti-spyware programs. Keep these programs updated regularly. Use the auto-update feature, if available.
  4. Patch operating systems, browsers, and other software programs. Keep your system and programs updated and patched so that your computer will not be exposed to known vulnerabilities and attacks.
  5. Regularly scan and clean your computer. Scan your computer with your anti-virus and anti-spyware on a regular basis.
  6. Back up your critical files. In the event that your machine becomes infected, having backups of your important files will facilitate recovery.

NOTE: Regarding the above recommendations, many organizations have formal processes that automatically update and patch appropriate software, scan computers and perform file back-ups. In these cases, no end user action is necessary.

For more information, please visit:

Sunday, June 16, 2013

WealthTV’s Luxury Goods & Counterfeits


SAN DIEGO, CA. – June 23, 2006, – Americans spend over 200 billion dollars on counterfeit goods each year.  Most buyers are unaware that they are buying a fake. WealthTV’s Luxury Goods & Counterfeits delves into the rampant world of knock-offs with its in-depth special, Luxury Goods and Counterfeits.  From handbags to watches, from sunglasses to golf clubs, this special report program shows you the subtle and not so subtle differences so you can spot a fake and gives you the tips to avoid buying counterfeit luxury items. Join host Troy Hartpence as she meets with brand experts and intellectual property investigators to find out what companies are doing to combat this growing problem. Do you know how to spot a fake?  Find out the simple steps to avoid getting ripped off.




Google fights fake Products



As written by Inga Höfener on April 10, 2011 at Consumer Goods Club Blog

Internet search-engine Google intends to increases its efforts against advertising of fake products. Google has been criticized in the past for promoting fake products via its ad-word advertising.

Google intends to establish a reporting site which encourages consumers to notify Google of suspicious advertisments. Those reports shall be traced within 24 hours.

The question is: will Google’s approach prevent consumers from buying fake products?

I would say no! According to a study of the US Chamber of Commerce the Internet is the most favored emporium for fake products. Websites promoting faked goods or pirated copies record up to 53 billon visitors each year! Why should the visitors of those websites notify Google?

Of course there is an urgent need for action. Web based counterfeiting and piracy causes damages of estimated 150 billion Euros (!!!) each year. The European Commission also realized the need for action and intends to reinforce penal laws.

'So Fake' Documentary Series


Recently, I found a documentary series entitled 'So Fake'. Sounds good isn't it?

So Fake is a documentary series produced by Verite Productions Plc. (Singapore). It has been aired in February-March 2012 on Singapore's MediaCorp. So Fake examined the business of counterfeit goods in Asia.

Well, it is not just a simple series because the experts also involved. Among the experts, it featured Mr. Gary Lewis, UNODC Regional Representative, East Asia and the Pacific. What is UNODC? UNODC is an abbreviation of United Nations Office on Drugs and Crimes. It is something big isn't it when you mention 'United Nations'?

Here are the first five episodes preview on the official website of UNODC :
If you keen to watch the full episodes, you can view the playlist here : So Fake Youtube Playlist

Saturday, June 15, 2013

Anti-counterfeiting Packaging

Packaging can be engineered to help reduce the risks of package pilferage or the theft and resale of products: Some package constructions are more resistant to pilferage and some have pilfer indicating seals. Counterfeit consumer goods, unauthorized sales (diversion), material substitution and tampering can all be reduced with these anti-counterfeiting technologies. Packages may include authentication seals and use security printing to help indicate that the package and contents are not counterfeit. Packages also can include anti-theft devices, such as dye-packs, RFID tags, or electronic article surveillance tags that can be activated or detected by devices at exit points and require specialized tools to deactivate. Anti-counterfeiting technologies that can be used with packaging include:
  • Taggant fingerprinting - uniquely coded microscopic materials that are verified from a database
  • Encrypted micro-particles - unpredictably placed markings (numbers, layers and colors) not visible to the human eye
  • Holograms - graphics printed on seals, patches, foils or labels and used at point of sale for visual verification
  • Micro-printing - second line authentication often used on currencies
  • Serialized barcodes
  • UV printing - marks only visible under UV light
  • Track and trace systems - use codes to link products to database tracking system
  • Water indicators - become visible when contacted with water
  • DNA tracking - genes embedded onto labels that can be traced
  • Color shifting ink or film - visible marks that switch colors or texture when tilted
  • Tamper evident seals and tapes - destructible or graphically verifiable at point of sale
  • 2d barcodes - data codes that can be tracked

World's Largest Counterfeit Cartridge Bust in UAE

 
As published
Ajman police raided a company and arrested some Chinese dealers involved in the production of fake HP printer ink cartridges worth nearly Dh280 million ($76 million/€57 million), the world’s largest amount of counterfeit ink to be seized.

Police raided the massive warehouse which operated under the cover of carpet production following a complaint by HP in the UAE.

Newspapers said all the forged cartridges carried HP trademark and that police also seized equipment for filling and forging the trade mark as well as printers and laser systems used in copying the original company’s production code.

Police said the arrested Chinese live legally in the UAE and own one company, two warehouses and one villa in Ajman and one store in Dubai.

“It was the largest fake ink cartridge in the world to be seized by the police,” sai9d Brigadier Sheikh Sultan Al Nuaimai, Ajman’s deputy police commander.

He said those involved could be either jailed or fined between Dh5000 ($1,300/€1,000) to Dh10,000 ($2,700/€2,000), adding that there is a need to introduce tougher penalties in such crimes.

Friday, June 14, 2013

5 Commonly Counterfeited Items To Avoid Buying

As written by Chris Morran on December 2, 2011 at Consumerist


It’s one thing to purchase a generic or store-brand product that has the same ingredients or components but at a lower price; and a completely different thing to buy a truly counterfeit product that might save you cash but could end up doing damage to your body.

SmartMoney put together a round-up of products that counterfeiters love to fake and which you should avoid buying at all costs. Here are some of items of interest:

1. Shampoo
Even low-price mass-production shampoos are being counterfeited by shady folks out to make a buck at your expense. “Some are little more than water, fragrance, and a thickening agent,” writes SmartMoney, pointing out that any number of things can be used to create suds. “Beijing police seized more than 2,000 boxes of faux shampoo bottles earlier this month contaminated with mercury, sulfur and other heavy metals.”

2. Batteries
Anyone who has rode the L train in NYC is familiar with the refrain of “battery battery battery one dollar batter battery battery” coming from vendors walking up and down the aisle selling what are ostensibly name brand batteries. But if you’ve ever bought and used these batteries, at the very least you probably didn’t get much juice out of them. Or worse, they may have leaked or exploded all over your Walkman.

3. Toothpaste
"Yeah, I use not fake toothpaste, so should you."
Counterfeit toothpaste that’s been mixed with antifreeze (to keep your gums from icing up?) has become such a known issue that even the makers of one of the Law & Orders (I think it was the one with that odd guy from Full Metal Jacket) even dedicated an episode to it. SmartMoney says that in addition to antifreeze or other chemical fun stuff, that tube of faux toothpaste may also contain some nice bacteria.

4. Extension cords
It’s got to be pretty tempting to buy that discount counterfeit extension cord with the tag from “Underwater’s Labradory.” After all, what could be the problem? Well, reports SmartMoney, it might not be sealed properly — zzzaaPPPP! — or that crappy low-grade wire inside can overheat and wreak havoc. The same would go for phony Christmas lights.

5. Sunscreen
That bottle of “Koppertoon” sunscreen may contain dangerous filler chemicals or it may just be generic skin lotion, which won’t do you any good while you’re trekking through the Tocantins… or tailgating outside a Bengals game. Either way, you’re just asking to be burned if you buy this crud.

Counterfeit Consumer Goods

Counterfeit consumer goods (knock-offs in colloquial language) are by definition goods infringing the rights of a trade mark holder by displaying a trade mark which is either identical to a protected trade mark or by using an identification mark which "cannot be distinguished in its essential aspects from such trade mark".

Counterfeit Basketball Shoes (Nike Zoom Kobe IV)

The spread of counterfeit goods has become global in recent years. According to the Counterfeiting Intelligence Bureau (CIB) of the International Chamber of Commerce (ICC), counterfeit goods make up 5 to 7% of world trade. A report by the Organisation for Economic Co-operation and Development (OECD) states that up to $200 billion of international trade could have been for counterfeit and pirated goods in 2005, and around $250 billion in 2007. Other estimates conclude that a more accurate figure is closer to $600 billion lost, since the OECD estimates do not include online sales or goods counterfeited and sold within the same country. The range of counterfeited consumer goods is wide. Besides numerous smaller goods such as watches, purses, cigarettes, movies and software, larger items such as cars and motorcycles are also being knocked off, including Porsches and Ferraris. There is a rapidly growing trade in counterfeit drugs and computer parts, with some mock parts discovered inadvertently in use by NASA, the U.S. Navy and the U.S. Army, which alone estimates that the growth in counterfeit electronics has more than doubled between 2005 and 2008. Among the causes for its growth are many: more of the world's manufacturing is being transferred overseas, the growth in internet e-commerce sales, and the fact that consumers hit by the recession will seek out lower-cost items.

Types of seized counterfeit goods, by value, in U.S. during 2010
The United States faces the most economic impact, being the world's largest consumer nation. Underwriters Laboratories (UL) confirms that counterfeiting is "a thriving multi-billion dollar global industry," where the risks of legal consequences are low. In addition, counterfeiting profits fund other organized criminal activities. In 2007, it estimated 750,000 jobs had been lost in the U.S. alone due to counterfeiting. The value of counterfeit goods seized at U.S. borders jumped 40% in one year, from 2007 to 2008, while Europe seized over 50% more during that same year.
Counterfeiters use the reputation of a trademark, which brand manufacturers have built up on the basis of the quality of their products, to fool consumers about the true origin and quality of the goods.
German CustomsOfficial Homepage
Counterfeited spareparts (speaking for example of forged brake linings or safety valves) endanger road transport and general aviation as well as the associated industries. Counterfeit products are often produced in violation of basic human rights and child labor laws. As widely reported the profits support terrorist groups, drug cartels, people smugglers and street gangs. Crackdown on counterfeit goods is thus not only a matter of job security for various countries, but one of national and international security.

Source

HP Anti-Counterfeit Toner Cartridge Technology

As if to emphasize industry concerns over counterfeiting and sales of black market printer supplies, HP has launched a Toner Cartridge Authentication (TCA) program to help customers confirm the purchase of original HP toner cartridges.

HP mentioned here is referred to Hewlett-Packard Company which is one of super big company that provides products, technologies, software and many more. Some of the products are printers, scanners, digital cameras and also tablet computers.

HP had introduced this free, downloadable software to help customers distinguish original OEM HP toner cartridges from counterfeits. In addition, HP's new Toner Cartridge Authentication program will identify remanufactured cartridges as "used," along with identifying other non-genuine cartridge states. The company is also offering customers who own various LaserJets and download the software various rewards for using original OEM supplies.

Counterfeit products always give consumers a lot of problem.

If the cartridge is identified as something other than a genuine HP cartridge, the program will present the user with a range of recommended options aimed at addressing potential counterfeiting. If the user believes that he has bought a genuine HP cartridge and the software determines that it is not, then he will be directed to HP’s Anti-counterfeit website to report the a potential counterfeit.

Sounds good isn't it? It simply helps the user from using the counterfeiting products.

If you eager to have the software, you may go here.

Read more about this technology on Goat-Labs and CatridgeSave.

Thursday, June 13, 2013

Types of Counterfeit Consumer Goods

General description

Growth in seizures of counterfeit goods by U.S.
According to the Organisation for Economic Co-operation and Development (OECD), counterfeit products encompass all products made to closely imitate the appearance of the product of another as to mislead consumers. Those can include the unauthorised production and distribution of products that are protected by intellectual property rights, such as copyright, trade marks and trade names. In many cases, different types of those infringements can often overlap: Music piracy mostly infringes copyright as well as trade marks; fake toys infringe design protection. The term "counterfeiting" therefore addresses piracy and related issues, such as copying of packaging, labelling, or any other significant features of the goods.

Among the leading industries that have been seriously affected by counterfeiting are software, music recordings, motion pictures, luxury goods and fashion clothes, sportswear, perfumes, toys, aircraft components, spare parts and car accessories, and pharmaceuticals.

Apparel and accessories

A counterfeit Patek Philippe watch.
The hand on the left sub-dial has fallen off.
Counterfeit clothes, shoes and handbags from designer brands are made in varying quality; sometimes the intent is only to fool the gullible buyer who only looks at the label and doesn't know what the real thing looks like, while others put some serious effort into mimicking fashion details. Others realize that most consumers do not care if the goods they buy are counterfeit and just wish to purchase inexpensive products. The popularity of designer jeans in 1978, spurred a flood of knockoffs. Factories that manufacture counterfeit designer brand garments and watches are usually located in developing countries. International tourists visiting Beijing, China, will find a wide selection of counterfeit designer brand garments at the infamous Silk Street. Expensive watches are vulnerable to counterfeiting; it is a common cliché that any visitor to New York City will be approached on a street corner by a vendor with a dozen such counterfeit watches inside his coat, offered at bargain prices. In Malaysia, Thailand, Vietnam and the Philippines, extremely authentic looking, ranging from very poor quality watch fakes with self-winding mechanisms and fully working movements can sell for as little as US $20 to good quality ones that sell for 1 $100 and over. Also some fakes' movements and materials are of remarkably passable quality — albeit inconsistently so — and may look good and work well for some years, a possible consequence of increasing competition within the counterfeiting community. Thailand has opened a Museum of Counterfeit Goods displaying over 3,500 different items, in 14 different categories, which violate trade marks, patents, or copyrights.

Wine

In China, counterfeit high-end wines are a growing beverage industry segment, where fakes are sold to Chinese consumers. Knock-off artists refill empty bottles from famous chateaux with inferior vintages. According to one source, "Upwardly mobile Chinese, eager to display their wealth and sophistication, have since developed a taste for imported wine along with other foreign luxuries." In China, wine consumption more than doubled since 2005, making China the seventh-largest market in the world. The methods used to dupe innocent consumers includes photocopying labels, creating different and phony chateaux names on the capsule and the label. Sometimes authentic bottles are used but another wine is added by using a syringe. The problem is so widespread in China, the U.S. and Europe, that auction house Christie's has begun smashing empty bottles with a hammer to prevent them from entering the black market. During one sale in 2008, a French vintner was "shocked to discover that '106 bottles out of 107' were fakes." According to one source, counterfeit French wines sold locally and abroad "could take on a much more serious amplitude in Asia because the market is developing at a dazzling speed." Vintners are either unable or hesitant to fight such counterfeiters: "There are no funds. Each lawsuit costs 500,000 euros," states one French vintner. In addition, some vintners, like product and food manufacturers, prefer to avoid any publicity regarding fakes to avoid injuring their brand names. Counterfeit wine is also found in the West; it is primarily a problem for collectors of rare wine, especially of pre-WWII French wines, as producers kept spotty records at the time. Famous examples of counterfeiting include the case of Hardy Rodenstock, who was involved with the so-called "Jefferson bottles," and Rudy Kurniawan, who was indicted in March 2012 for attempting to sell faked bottles of La Tâche from Domaine de la Romanée-Conti and Clos St. Denis from Domaine Ponsot. In both cases, the victims of the fraud were high-end wine collectors, including Bill Koch, who sued both Rodenstock and Kurniawan over fake wines sold both at auction and privately.

Distribution

Compact Discs, videotapes and DVDs, computer software and other media that are easily copied can be counterfeited and sold through vendors at street markets, night markets, mail order, and numerous Internet sources, including open auction sites like eBay. In some cases where the counterfeit media has packaging good enough to be mistaken for the genuine product, it is sometimes sold as such. Music enthusiasts may use the term "bootleg recording" to differentiate otherwise unavailable recordings from counterfeited copies of commercially released material. In August 2011, it was reported that at least 22 fake Apple computer stores were operating in parts of China, despite others having been shut down in the past by authorities at other locations. The following month, also in China, it was discovered that the popular mobile game Angry Birds, had been re-created into a theme park without permission from its Finnish copyright or trade mark owners.

Drugs

Bulk bag of counterfeit Viagra
According to the U.S. FBI, the counterfeiting of pharmaceuticals accounts for an estimated $600 billion in global trade, and may be the "crime of the 21st century." They add that it "poses significant adverse health and economic consequences for individuals and corporations alike." The World Health Organization (WHO) estimates that over 30% of pharmaceuticals in developing countries are fake, stating that "Anyone, anywhere in the world, can come across medicines seemingly packaged in the right way but which do not contain the correct ingredients and, in the worst-case scenario, may be filled with highly toxic substances.” The U.S. Food and Drug Administration (FDA) describes counterfeit drugs as those sold under a product name without proper authorization:
"Counterfeiting can apply to both brand name and generic products, where the identity of the source is mislabeled in a way that suggests that it is the authentic approved product. Counterfeit products may include products without the active ingredient, with an insufficient or excessive quantity of the active ingredient, with the wrong active ingredient, or with fake packaging."
Experts estimate that counterfeit medications kill at least 100,000 people a year, mostly in undeveloped countries. According to the The Economist, between 15%-30% of antibiotic drugs in Africa and South-East Asia are fake. The UN estimates that roughly half of the antimalarial drugs sold in Africa—worth some $438m a year—are counterfeits. Pfizer Pharmaceuticals has found fake versions of at least 20 of its products, such as Viagra and Lipitor, in the legitimate supply chains of at least 44 countries. Pfizer also found that nearly 20% of Europeans had obtained medicines through illicit channels, amounting to $12.8 billion in sales. Other experts estimate the global market for fake medications could be worth between $75 billion and $200 billion a year, as of 2010. Other counterfeit prescription drugs that have been found in the "legitimate" supply chain are Plavix, used to treat blood clots, Zyprexa for schizophrenia, Casodex, used to treat prostate cancer, Tamiflu, used to treat influenza, including Swine flu, and Aricept, used to treat Alzheimers. The EU reported that as of 2005 India was by far the biggest supplier of fake drugs," accounting for 75 percent of the global cases of counterfeit medicine. Another 7% came from Egypt and 6% from China. Those involved in their production and distribution include medical professionals such as pharmacists and physicians, organized crime syndicates, rogue pharmaceutical companies, corrupt local and national officials and terrorist organizations. The Philippine Department of Health has found that 10% of drugs sold in their country were counterfeit. In 2005, counterfeit pharmaceuticals affected less than one percent in developed countries, such as the U.S. , Australia, and countries within the EU, with the problem growing due to increased global sourcing and manufacturing. A study by the OECD concluded that "a worrisome trend is that counterfeits are increasingly being detected as having entered the supply chain of some of the most regulated jurisdictions," noting an example of one source reporting a 27% increase in number of incident over one year." According to the World Health Organization (WHO), by 2006 developing countries had a counterfeit prevalence of 10-30 per cent or higher.

Food

Food fraud, "the intentional adulteration of food with cheaper ingredients for economic gain," is a well-documented crime that has existed in the U.S. and Europe for many decades. It has only received most attention in recent years as the fear of bioterrorism has increased. Numerous cases of intentional food fraud have been discovered over the last few years:
U.S.
  • In 2008, U.S. consumers were "panicked" and a "media firestorm" ensued when Chinese milk was discovered to have been adulterated with the chemical melamine, to make milk appear to have a higher protein content. It caused 900 infants to be hospitalized with six deaths.
  • In 2007, the University of North Carolina found that 77 percent of fish labeled as red snapper was actually tilapia, a common and less flavorful species. The Chicago Sun-Times tested fish at 17 sushi restaurants found that fish being sold as red snapper actually was mostly tilapia. Other inspections uncovered catfish being sold as grouper, which normally sells for nearly twice as much as catfish. Fish is the most frequently faked food Americans buy, which includes "...selling a cheaper fish, such as pen-raised Atlantic salmon, as wild Alaska salmon." In one test, Consumer Reports found that less than half of supposedly "wild-caught" salmon sold in 2005-2006 were actually wild, and the rest were farmed.
  • French cognac was discovered to have been adulterated with brandy, and their honey was mixed with cheaper sugars, such as high-fructose corn syrup.
  • In 2008, U.S. food safety officers seized more than 10,000 cases of counterfeit extra virgin olive oil, worth more than $700,000, from warehouses in New York and New Jersey. Olive oil is considered one of the most frequently counterfeited food products, according to the FDA, with one study finding that a lot of products labeled as "extra-virgin olive oil" actually contained up to 90% soybean oil.
However, in the U.S., where the Food and Drug Administration (FDA) is the primary regulatory body for food safety and enforcement, they admit that the "sheer magnitude of the potential crime" makes prevention difficult, along with the fact that food safety is not treated as a high priority. They note that with more than 300 ports of entry through which 13 percent of America's food supply passes, the FDA is only able to inspect about 2 percent of that food. "
Europe
Food counterfeiting and piracy is a serious threat in Europe. In 2005, EU customs seized more than 75 million counterfeited and pirated goods, including foods, medicines and other goods, party due to internet sales. More than 5 million counterfeit food-related items, including drinks and alcohol products were seized. According to the EU's taxation and customs commissioner, "A secret wave of dangerous fakes is threatening the people in Europe."

Cigarettes

British undercover detectives have found that counterfeited cigarettes contain frequently human excrement, asbestos, mold and dead flies.

Corporations

There has been at least one instance of an entire fake parallel manufacturing / distributing / retail system. NEC, a large Japanese electronics company, was apparently copied and sold throughout South East Asia. A persistent customer, dissatisfied by the fake NEC's warranty service, complained to the real NEC headquarters in Japan, who thereupon found that they were manufacturing and distributing products they had never heard of.

Military items

According to a U.S. Senate committee report in 2012 and reported by ABC News, "counterfeit electronic parts from China are 'flooding' into critical U.S. military systems, including special operations helicopters and surveillance planes, and are putting the nation's troops at risk." The report notes that Chinese companies take discarded electronic parts from other nations, removes any identifying marks, washes and refurbishes them, and then resells them as brand-new – "a practice that poses a significant risk to the performance of U.S. military systems.

What Is Counterfeit?


To counterfeit means to imitate something. Counterfeit products are fake replicas of the real product. Counterfeit products are often produced with the intent to take advantage of the superior value of the imitated product. The word counterfeit frequently describes both the forgeries of currency and documents, as well as the imitations of works of art, toys, clothing, software, pharmaceuticals, watches, electronics, handbags and shoes. Counterfeit products have a fake company logos and brands. In the case of goods, it results in patent infringement or trademark infringement. Illegal drugs may also be counterfeit, e.g. by passing off baking soda as cocaine, a scam which relies on the naivete of the buyer. Counterfeit consumer products have a reputation for being low quality.

The counterfeiting of money is usually attacked aggressively by governments. The counterfeiting of goods is condoned by some governments. Counterfeit money is the most popular product counterfeited.

Read more at Wikipedia.

Twitter Delicious Facebook Digg Stumbleupon Favorites More