There are a lot of consumers who often purchase items that are broken, counterfeit and even hazardous.
What are the criteria to be considered before a consumer makes a purchase? Here are the list as provided by the Malaysia's Ministry of Domestic Trade, Co-operatives and Consumerism (MDTCC) on their official website:
- Place of origin of products, including name and address of manufacturers, importers, wholesalers, agents or distributors, group of product, model/stock number and trademark.
- Date of manufacture and expiry date.
- Minimum weight, quantity, amount or load of goods.
- General product information including content, capacity, user guide and limitations
- Specific descriptions of the product content such as list of materials, the ratio of the ingredients and nutritional information.
- Quality or capability of the product such as sign of approval and grades (e.g.: SIRIM, Suruhanjaya Tenaga).
- Specific terms of sale, including proposed price, discounts and special offers.
- Specific information such as warning, emergency regulations to specific users (e.g. children).
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